My new iMac won't print documents in color on my HP Photosmart C4795 even though I installed a brand new color print cartridge, printed a test page and made sure it was alligned properly. The printer will print in color, but the computer is making it print everything in black & white. Why is this and and how can I fix this problem?
There were no right clicking options available when I tried your suggestion. I played around for another hour and I finally fixed it. What I did: Went to Apple Menu, System Preferences, Printers & Scanners, then I uninstalled my printer by clicking the - sign in the lower left corner. After that I unplugged the USB cord. I went back to the System Preferences, Printers & Scanners and plugged in my USB cord back in and reinstalled my printer. I printed a test page with several color words on it and Ta-Da - IT Works!
There were no right clicking options available when I tried your suggestion. I played around for another hour and I finally fixed it. What I did: Went to Apple Menu, System Preferences, Printers & Scanners, then I uninstalled my printer by clicking the - sign in the lower left corner. After that I unplugged the USB cord. I went back to the System Preferences, Printers & Scanners and plugged in my USB cord back in and reinstalled my printer. I printed a test page with several color words on it and Ta-Da - IT Works!
Thanks. I didn't even have a usb cord to unplug. I just removed the printer in "systems preference" and added it.
Where might that be? When I go to "print" the only options there are Printer, Presets (it's not there, I looked), Copies and Pages Per Sheet.
Glad to hear you got it.
Go into the Printer Preferences, It sounds like it has been set to print in Black and White.
Click on Printer, or Presets or try right clicking them one or the other should have the printer settings.
Why can't I print in color?
