Apple Event: May 7th at 7 am PT
Hi, I have the TC2TB connected to a Motorolla SB6141 on Time Warner cables RR network. I have RR turbo up to 20MB yet with I'm only getting between 2mb-5mb via wifi on both my Macbook Pro and Macbook Air. I have had a tech out to my home to replace the hardline into my home and all of the tests TW tech support runs prove fruitless. Any thoughts on what I can do?
Time Capsule 802.11n (4th Gen), iOS 7.0.4
Have you connected a computer directly to the modem and confirmed that you can achieve 20Mbps??
Have you connected a computer by ethernet to the TC and checked if you can get the same speed from it.. you need to figure out where the hold up is.. WAN port.. the SB6141 is a known problematic modem with the TC.
Or is it purely wireless.
Fill us in on the tests and we can work from there.
Have you connected a computer directly to the modem and confirmed that you can achieve 20Mbps??
Have you connected a computer by ethernet to the TC and checked if you can get the same speed from it.. you need to figure out where the hold up is.. WAN port.. the SB6141 is a known problematic modem with the TC.
Or is it purely wireless.
Fill us in on the tests and we can work from there.
LaPastenague,
I completely bypassed the TC and connected it directly to my 2011 iMAC desktop via ethernet and based on the estimates from speedtest.net I was getting 17.5mb-22mb DL and 2.0mb-2.6mb UL. However, once I put my TC back in the mix my speed dropped again. The reason I bought the dang SB6141 was becasue it was DOCCSIS 3, but now I kinda regret it.
If the TC is running 7.6.4 firmware.. downgrade it to 7.6.1 and factory reset .. do a new clean setup.. all short names with no spaces and pure alphanumeric.. no apostrophe.
Then test again.
Time Capsule 2TB wifi issues.
