Connected to wifi but still no internet access
Help
iPhone 5, iOS 7.0.3
Help
iPhone 5, iOS 7.0.3
Hello there, Schleri.
The following Knowledge Base article provides some great basic and in-depth steps for troubleshooting your issue:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
After performing the basics you may want to review this section of the article:
Unable to access the Internet while connected to Wi-Fi
- If you're using a public or commercial network, you may need to log in or subscribe.
- Check to see if you have a self-assigned IP address:
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
- If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
- If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
- If they do not, consult with your network administrator or ISP for further assistance.
- If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
This doesn't help me. I tried to reset the network, restart the iphone, but no help.
I'm having the same problem.
Two iPads and one iPhone5 connected to hotel wifi.
But my iPhone5 will not connect even though I have good reception. It shows that I am on wifi but that's it. No mail or web.
You don't really want me to go Android, do you?
Connected to wifi but still no internet access