HT203512: iCloud: Account troubleshooting

Learn about iCloud: Account troubleshooting
WarriorShane

Q: I have the find my device app on my original ipad, says I do not. it was stolen...

What to do?

iPad, iOS 5.1

Posted on Jan 14, 2014 3:54 AM

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Q: I have the find my device app on my original ipad, says I do not. it was stolen...

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 14, 2014 10:00 AM in response to WarriorShane
    Level 10 (104,397 points)
    Apple TV
    Jan 14, 2014 10:00 AM in response to WarriorShane

    Welcome to the Apple Community.

     

    You can only locate, lock or erase your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.

     

    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.