HT201659: Use Restrictions in iTunes on your Mac or PC

Learn about Use Restrictions in iTunes on your Mac or PC

Maryannmck

Level 1 (0 points)

Q: How to change a password

Someone has used my acct and password to make purchases that I did not authorize in the past two weeks.

Specifically a $99 purchase and the next purchase after that

Someone has made unauthorized purch

Posted on Jan 14, 2014 7:07 AM

I have this question too

Q: How to change a password

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by King_Penguin,

King_Penguin Jan 14, 2014 7:14 AM in response to Maryannmck
Level 10 (133,984 points)

iTunes

Jan 14, 2014 7:14 AM in response to Maryannmck

You can change your account's password via the Store > View Account menu option on yoru computer's iTunes, by tapping on your id in Settings > iTunes & App Store on an iOS device, and via http://appleid.apple.com

If you didn't make those purchases and nobody else has access to your devices and may have made them, then you can contact iTunes Support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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