Skip navigation

Tried to install new software upgrade and it put my Iphone 4 is "recovery mode". HELP!

89 Views 2 Replies Latest reply: Jan 14, 2014 12:37 PM by KiltedTim RSS
NoMoreIphoneAfterThis Calculating status...
Currently Being Moderated
Jan 14, 2014 8:22 AM

My iphone 4 notified me that a software update was available for my device in Settings - General - Software Update. I downloaded the update via WiFi at home, let it go through all the necessary steps and halfway through installing the update it put my phone in recovery mode and told me to connect my phone to Itunes. I did so and Itunes told me that my phone was in recovery mode and had to be restored to it's factory settings. I was angered at this message because this has happened before on my Iphone 3G a few years ago. When this happened before I had to plug my Iphone 3G into someone else's computer and format the iphone. Which caused me to lose all of my pictures and contacts. I would really like to solve this issue some other way this time. I have pictures and contacts that I need on this phone and don't want to have to format it.. THIS SHOULDN'T HAPPEN! If I can't get this resolved soon and am forced to format my phone AGAIN, I will no longer use any Apple products. This is ridiculous.

iPhone 4, iOS 7


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.