kelsrie

Q: my iphone 4 won't download apps.

I recently updated my iphone 4. And most of my apps stayed, but i lost a few. And when i go to the itunes store to reinstall them it doesn't work. It will let me click free and let me enter my password, then it just stops the download completely. And i've tried multiple times to download it and nothing works. I tried linking it up to itunes and that didn't work and i restarted my phone multiple times too. help!!

iPhone 4

Posted on Jan 14, 2014 10:18 AM

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Q: my iphone 4 won't download apps.

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  • by jeremy_v,

    jeremy_v jeremy_v Jan 16, 2014 12:28 PM in response to kelsrie
    Community Specialists
    Jan 16, 2014 12:28 PM in response to kelsrie

    Hi kelsrie,

     

    Thanks for visiting Apple Support Communities.

     

    If some applications are not downloading from the App Store after updating your iPhone, try the following steps.

     

    First sign out of the App Store:

    Tap Settings > iTunes & App Store, then tap the Apple ID signed in.

    Choose Sign Out from the menu that appears.

     

    Next, quit all of the applications on your iPhone using these steps:

    1. Double-click the Home button.

    2. Swipe the app's preview up to close it.

    Finally, restart your iPhone again:

    Restarting your device


    1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.

    2. Press and hold the Sleep/Wake button until the Apple logo appears.

    Once your phone restarts, sign back into the iTunes and App Store from Settings > iTunes & App Store, and try to download the applications that were on your phone previously.

     

    The steps above come from these articles:

     

    iOS: Changing the signed-in iTunes Store Apple ID account

    http://support.apple.com/kb/HT1311

     

    iOS: Turning off and on (restarting) and resetting

    http://support.apple.com/kb/ht1430

     

    Best Regards,

     

    Jeremy

  • by Najeed14,

    Najeed14 Najeed14 Jun 30, 2015 11:31 AM in response to kelsrie
    Level 1 (0 points)
    Jun 30, 2015 11:31 AM in response to kelsrie

    Hi Everyone, unfortunately i have the same problem too.

    Everytime i go to AppStore i want to download an App, i tap on, 'Get', then they ask me for my Username and Password and i enter it, but then it stops downloading, and also when i input my Username and password on appstore through Settings, i can't be signed in.

    I think the servers are congested or

    can anyone please kindly help?

  • by aivbrcoa,

    aivbrcoa aivbrcoa May 20, 2016 9:14 PM in response to jeremy_v
    Level 1 (4 points)
    May 20, 2016 9:14 PM in response to jeremy_v

    Hi thanks for trying to help. This unfortunately did not work for me and this makes me very sad. If there is any other way to fix my iPhone 4 from this, I would greatly appreciate it. Thx.