whitneyk1719
Level 1 (0 points)

Q: iPhone 4s will not identify ONE contacts iMessages!

I'm having an issue with my iPhone 4s. My boyfriend recently bought a used iPhone 4 for a replacement phone! My iMessage identifies all the other iPhones except his! When we text my is sent as a text message and all of his that I receive say iMessage?! When he sends me a text it shows up in his phone as an iMessage? I've tried turning off and on my iMessage and I've tried resetting my networks. Neither of those have worked! Thanks in advanced for any solutions!

iPhone 4S, iOS 7.0.4

Posted on Jan 14, 2014 11:46 AM

by ariel s,Solvedanswer
ariel s ariel s
Level 4 (1,702 points)
A:

Hi whitneyk1719,

 

Thanks for using Apple Support Communities.  This article has some steps you can try for issues sending iMessages to a specific contact:

 

iOS: Troubleshooting Messages

http://support.apple.com/kb/ts2755

If you are still unable to send or receive an iMessage, follow these steps

  1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
  2. Verify that the contact you are attempting to send a message to is registered with iMessage.
  3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
  4. If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.
  5. Back up and restore your device as new.

 

Specifically, I recommend steps 3 and 4 above.

 

Cheers,

- Ari

Posted on Jan 16, 2014 12:09 PM

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whitneyk1719

Q: iPhone 4s will not identify ONE contacts iMessages!

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  • by ariel s,Solvedanswer

    ariel s ariel s Jan 16, 2014 12:09 PM in response to whitneyk1719
    Level 4 (1,702 points)
    Jan 16, 2014 12:09 PM in response to whitneyk1719

    Hi whitneyk1719,

     

    Thanks for using Apple Support Communities.  This article has some steps you can try for issues sending iMessages to a specific contact:

     

    iOS: Troubleshooting Messages

    http://support.apple.com/kb/ts2755

    If you are still unable to send or receive an iMessage, follow these steps

    1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    2. Verify that the contact you are attempting to send a message to is registered with iMessage.
    3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    4. If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.
    5. Back up and restore your device as new.

     

    Specifically, I recommend steps 3 and 4 above.

     

    Cheers,

    - Ari