HT201195: If you can't redeem your iTunes or Apple Music Gift Card or content code

Learn about If you can't redeem your iTunes or Apple Music Gift Card or content code
moahmed

Q: i need to activate my code

i neeed to activate my code

iPhone 5s, iOS 7.0.4

Posted on Jan 14, 2014 11:24 PM

Close

Q: i need to activate my code

  • All replies
  • Helpful answers

  • by moahmed ,Solvedanswer

    moahmed moahmed Jan 14, 2014 11:33 PM in response to moahmed
    Level 1 (0 points)
    Jan 14, 2014 11:33 PM in response to moahmed

    I NEED to redeem my code soo i need activate

     

    Message was edited by: moahmed

  • by King_Penguin,

    King_Penguin King_Penguin Jan 15, 2014 12:33 AM in response to moahmed
    Level 10 (134,232 points)
    iTunes
    Jan 15, 2014 12:33 AM in response to moahmed

    As you've marked your own reply as having solved your problem I assume that you've now resolved it - or was that a mistake ?

     

    You can either try taking it back to the store that you bought it from and ask them to activate it properly, or you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes