Windows Software
Q: itunes will not install on my laptop running Windows 8.1. "
After installing Win 8.1 I have not been able to install iTunes. After the program installs "successfully" I'm instructed to hit the finish button. the program loads, abut n error msg appears immediately saying that iTunes has stopped working and that I will be notified when a solution is found (something like that). I've followed all the suggestions I could find in the FAQs but non work. Since I have Kaspersky Virus Protection it is a little bit harder to turn all the features off one by one. Still no solution. I did not have this problem witjh Win 8.0, only after I upgraded to 8.1 did the problem begin.
iPhone 5, Windows 8, HP Pavilion and home network
Posted on Jan 14, 2014 9:40 PM