HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer

Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
tct2125

Q: itunes will not install on my laptop running Windows 8.1.  "

After installing Win 8.1 I have not been able to install iTunes.  After the program installs "successfully" I'm instructed to hit the finish button.  the program loads, abut n error msg appears immediately saying that iTunes has stopped working and that I will be notified when a solution is found (something like that).  I've followed all the suggestions I could find in the FAQs but non work.  Since I have Kaspersky Virus Protection it is a little bit harder to turn all the features off one by one.  Still no solution.  I did not have this problem witjh Win 8.0, only after I upgraded to 8.1 did the problem begin.

iPhone 5, Windows 8, HP Pavilion and home network

Posted on Jan 14, 2014 9:40 PM