My iPhone not recognized in iTunes

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My iPhone not recognized in iTunes

Hello! I downloaded (http://support.apple.com/kb/dl1037) and installed iTunes 9.1.1 for Windows 32 bit (I have Windows 7 Starter). But my iPhone 5 not recognized in iTunes.

I read all informations here http://support.apple.com/kb/TS1538?viewlocale=en_US and I found that I haven't the Apple Mobile Device USB Driver. I tried to install driver "usbaapl" but it says me that there aren't the drivers are compatible with this device in the folder. What does it mean and where can I found usbaapl for Windows 32 bit?

Thank you.

iPhone 5

Posted on Jan 15, 2014 2:32 AM

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Answer 1

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norm123

Community Specialist

Jan 17, 2014 10:02 AM in response to Alyona

Hello Alyona

The minimum requirement on having an iPhone and syncing with iTunes is having iTunes 11.1 or later. Download the latest version at the link below to get that working for you.

iTunes 11.1.3

http://support.apple.com/kb/dl1614

Regards,

-Norm G.

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