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User profile for user: GazeboHeartAttack
GazeboHeartAttack Author
User level: Level 1
0 points

Still getting Kernel Panics after fresh installation of Mavericks. Why?

Hello,


My Macbook Pro (mid 2011 I believe) has been having random Kernel Panics for a long time. Today I finally got around to doing a fresh install/upgrade to Mavericks from Mountain Lion. Since then I've already had 2 Kernel Panics. My computer isn't necessarily doing anything taxing, the last 2 KP's happened while my computer was dowloading a game, and I was not using it for anything else. Sometimes I can use the computer for hours, sometimes it crashes every half hour.


The computer has been to the Apple store where they said they have not been able to reproduce the problem. This is very confusing to me, after taking the computer home I had a crash in 10 minutes. I'm running out of ideas. It seems to me that this is a hardware failure (even though diagnostics never showed anything, but I know these aren't guarantees). Are there any steps I can take before I start replacing my hard disk/RAM?


I've included the last 2 panic reports below.


Thanks in advance!


Kernel Panic #1


Anonymous UUID:       90A4CC20-3B4C-C386-69E0-321513AF82D4

Wed Jan 15 01:02:24 2014

panic(cpu 1 caller 0xffffff7f81d170ca): pmLock: waited too long, held by 1@0xffffff7f81d16953

Backtrace (CPU 1), Frame : Return Address

0xffffff80794d8ca0 : 0xffffff8000a22f69

0xffffff80794d8d20 : 0xffffff7f81d170ca

0xffffff80794d8d60 : 0xffffff8000ae37f8

0xffffff80794d8d80 : 0xffffff8000a3411e

0xffffff80794d8dc0 : 0xffffff8000a33795

0xffffff80794d8e10 : 0xffffff8000a3366b

0xffffff80794d8e40 : 0xffffff8000a4c070

0xffffff80794d8f10 : 0xffffff8000acee09

0xffffff80794d8f50 : 0xffffff8000ae21c6

0xffffff80794d8f80 : 0xffffff8000adb75f

0xffffff80794d8fd0 : 0xffffff8000af37c9

0xffffff807feebf50 : 0xffffff8000a3757a

0xffffff807feebf90 : 0xffffff8000a378c8

0xffffff807feebfb0 : 0xffffff8000ad6aa7

      Kernel Extensions in backtrace:

         com.apple.driver.AppleIntelCPUPowerManagement(216.0)[A6EE4D7B-228E-3A3C-95BA-10ED6F331236]@0xffffff7f81d13000->0xffffff7f81d3dfff

BSD process name corresponding to current thread: kernel_task

Mac OS version:

13B42

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide:     0x0000000000800000

Kernel text base: 0xffffff8000a00000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 1419438034384

last loaded kext at 274417625439: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f82ce4000, size 65536)

last unloaded kext at 659125074658: com.apple.driver.AppleUSBUHCI          650.4.0 (addr 0xffffff7f815f3000, size 65536)

loaded kexts:

com.apple.filesystems.smbfs          2.0.0

com.apple.driver.AudioAUUC          1.60

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.driver.AGPM          100.14.11

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.kext.AMDFramebuffer          1.1.4

com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

com.apple.driver.AppleMikeyDriver          2.5.3fc1

com.apple.driver.AppleIntelHD3000Graphics          8.1.8

com.apple.AMDRadeonX3000          1.1.4

com.apple.driver.AppleHDA          2.5.3fc1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleThunderboltIP          1.0.10

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleIntelSNBGraphicsFB          8.1.8

com.apple.kext.AMD6000Controller          1.1.4

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

com.apple.driver.AirPort.Brcm4331          700.20.22

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AppleHWAccess          1

com.apple.driver.SMCMotionSensor          3.0.4d1

com.apple.driver.AppleMuxControl          3.4.12

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleUSBTCButtons          240.2

com.apple.driver.AppleIRController          325.7

com.apple.driver.AppleUSBTCKeyboard          240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.iokit.SCSITaskUserClient          3.6.0

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.4.0

com.apple.driver.AppleUSBHub          650.4.4

com.apple.driver.AppleSDXC          1.4.0

com.apple.driver.AppleFWOHCI          4.9.9

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AppleUSBEHCI          650.4.1

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

com.apple.iokit.IOSurface          91

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.iokit.IOAcceleratorFamily          98.7.1

com.apple.driver.DspFuncLib          2.5.3fc1

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOBluetoothFamily          4.2.0f6

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleSMBusPCI          1.0.12d1

com.apple.kext.AMDSupport          1.1.4

com.apple.AppleGraphicsDeviceControl          3.4.12

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOEthernetAVBController          1.0.3b3

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.driver.AppleHDAController          2.5.3fc1

com.apple.iokit.IOHDAFamily          2.5.3fc1

com.apple.iokit.IO80211Family          600.34

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.iokit.IONetworkingFamily          3.2

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.6

com.apple.driver.AppleGraphicsControl          3.4.12

com.apple.iokit.IOGraphicsFamily          2.3.6

com.apple.driver.AppleSMC          3.1.6d1

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.driver.IOPlatformPluginFamily          5.5.1d27

com.apple.kext.triggers          1.0

com.apple.driver.AppleThunderboltDPInAdapter          2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0

com.apple.driver.AppleUSBMultitouch          240.6

com.apple.iokit.IOUSBHIDDriver          650.4.4

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

com.apple.driver.AppleThunderboltNHI          1.9.2

com.apple.iokit.IOThunderboltFamily          2.8.5

com.apple.iokit.IOUSBUserClient          650.4.4

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.iokit.IOUSBFamily          650.4.4

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          21

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

com.apple.kec.pthread          1



Kernel Panic #2


Anonymous UUID:       90A4CC20-3B4C-C386-69E0-321513AF82D4

 

 

Wed Jan 15 02:11:31 2014

panic(cpu 0 caller 0xffffff8009cdc19e): Kernel trap at 0xffffff8009cd0441, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000040, CR3: 0x000000000b797000, CR4: 0x00000000000606e0

RAX: 0x0000000000000000, RBX: 0xffffff800a2d4c40, RCX: 0xffffff8013e2ab20, RDX: 0x7fffffffffffffff

RSP: 0xffffff807c400d48, RBP: 0xffffff807c400d80, RSI: 0x0000000020c85580, RDI: 0x0000000000000040

R8:  0x0000000000000000, R9:  0x00000000009889d7, R10: 0xffffff8089080000, R11: 0xffffffffffffff00

R12: 0x0000000000000005, R13: 0x000000000ee6b280, R14: 0x0000000000000040, R15: 0x0000000000000000

RFL: 0x0000000000010006, RIP: 0xffffff8009cd0441, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000000000040, Error code: 0x0000000000000000, Fault CPU: 0x0

 

 

Backtrace (CPU 0), Frame : Return Address

0xffffff807c4009d0 : 0xffffff8009c22f69

0xffffff807c400a50 : 0xffffff8009cdc19e

0xffffff807c400c20 : 0xffffff8009cf3606

0xffffff807c400c40 : 0xffffff8009cd0441

0xffffff807c400d80 : 0xffffff8009c33bc4

0xffffff807c400dc0 : 0xffffff8009c33795

0xffffff807c400e10 : 0xffffff8009c3366b

0xffffff807c400e40 : 0xffffff8009c4c070

0xffffff807c400f10 : 0xffffff8009ccee09

0xffffff807c400f50 : 0xffffff8009ce21c6

0xffffff807c400f80 : 0xffffff8009cdb75f

0xffffff807c400fd0 : 0xffffff8009cf37c9

0xffffff808908bf50 : 0xffffff8009c3757a

0xffffff808908bf90 : 0xffffff8009c378c8

0xffffff808908bfb0 : 0xffffff8009cd6aa7

 

 

BSD process name corresponding to current thread: kernel_task

 

 

Mac OS version:

13B42

 

 

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide:     0x0000000009a00000

Kernel text base: 0xffffff8009c00000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

 

 

System uptime in nanoseconds: 4146080979261

last loaded kext at 271624879317: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8be94000, size 65536)

last unloaded kext at 332346225641: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8be94000, size 57344)

loaded kexts:

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AudioAUUC          1.60

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.kext.AMDFramebuffer          1.1.4

com.apple.driver.AGPM          100.14.11

com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

com.apple.driver.AppleMikeyDriver          2.5.3fc1

com.apple.driver.AppleHDA          2.5.3fc1

com.apple.driver.AppleIntelHD3000Graphics          8.1.8

com.apple.AMDRadeonX3000          1.1.4

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleThunderboltIP          1.0.10

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.SMCMotionSensor          3.0.4d1

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

com.apple.driver.AppleIntelSNBGraphicsFB          8.1.8

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AirPort.Brcm4331          700.20.22

com.apple.kext.AMD6000Controller          1.1.4

com.apple.driver.AppleMuxControl          3.4.12

com.apple.driver.AppleHWAccess          1

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleUSBTCButtons          240.2

com.apple.driver.AppleUSBTCKeyboard          240.2

com.apple.driver.AppleIRController          325.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.iokit.SCSITaskUserClient          3.6.0

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.4.0

com.apple.driver.AppleUSBHub          650.4.4

com.apple.driver.AppleSDXC          1.4.0

com.apple.driver.AppleFWOHCI          4.9.9

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AppleUSBEHCI          650.4.1

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

com.apple.iokit.IOSurface          91

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.driver.DspFuncLib          2.5.3fc1

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOAcceleratorFamily          98.7.1

com.apple.iokit.IOBluetoothFamily          4.2.0f6

com.apple.driver.AppleSMBusPCI          1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOEthernetAVBController          1.0.3b3

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.driver.AppleHDAController          2.5.3fc1

com.apple.iokit.KOHDAFamily          2.5.3fc1

com.apple.iokit.IO80211Family          600.34

com.apple.kext.AMDSupport          1.1.4

com.apple.AppleGraphicsDeviceControl          3.4.12

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.iokit.IONetworkingFamily          3.2

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.6

com.apple.driver.AppleGraphicsControl          3.4.12

com.apple.iokit.IOGraphicsFamily          2.3.6

com.apple.driver.AppleSMC          3.1.6d1

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.driver.IOPlatformPluginFamily          5.5.1d27

com.apple.kext.triggers          1.0

com.apple.driver.AppleThunderboltDPInAdapter          2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0

com.apple.driver.AppleUSBMultitouch          240.6

com.apple.iokit.IOUSBHIDDriver          650.4.4

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

com.apple.driver.AppleThunderboltNHI          1.9.2

com.apple.iokit.IOThunderboltFamily          2.8.5

com.apple.iokit.IOUSBUserClient          650.4.4

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.iokit.IOUSBFamily          650.4.4

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          21

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

com.apple.kec.pthread          1

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Jan 15, 2014 3:42 AM

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Question marked as Best reply
User profile for user: clintonfrombirmingham
clintonfrombirmingham
User level: Level 7
30,100 points

Posted on Jan 15, 2014 4:29 AM

Download, unzip and run EtreCheck and post the results in a reply here.


Clinton

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13 replies
User profile for user: GazeboHeartAttack
GazeboHeartAttack Author
User level: Level 1
0 points

Jan 15, 2014 5:23 AM in response to clintonfrombirmingham

Hardware Information:

MacBook Pro (15-inch, Early 2011)

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4 cores

4 GB RAM


Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB

AMD Radeon HD 6750M - VRAM: 1024 MB


System Software:

OS X 10.9.1 (13B42) - Uptime: 0 days 3:11:31


Disk Information:

Hitachi HTS725050A9A362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Hard Drive (disk0s2) /: 499.25 GB (481.44 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


HL-DT-ST DVDRW GS31N


USB Information:

Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Inc. FaceTime HD Camera (Built-in)


Apple Computer, Inc. IR Receiver


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Kernel Extensions:


Problem System Launch Daemons:


Problem System Launch Agents:


Launch Daemons:


Launch Agents:


User Launch Agents:

[loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link


User Login Items:

Caffeine

Spotify


Internet Plug-ins:

Default Browser: Version: 537 - SDK 10.9

QuickTime Plugin: Version: 7.7.3


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


3rd Party Preference Panes:

None


Bad Fonts:

None


Old Applications:

None


Time Machine:

Time Machine not configured!


Top Processes by CPU:

7% coreaudiod

4% WindowServer

4% Spotify

2% hidd

2% EtreCheck


Top Processes by Memory:

139 MB Google Chrome

106 MB Spotify

102 MB com.apple.IconServicesAgent

61 MB WindowServer

48 MB Google Chrome Helper


Virtual Memory Information:

1.08 GB Free RAM

1.69 GB Active RAM

338 MB Inactive RAM

912 MB Wired RAM

675 MB Page-ins

0 B Page-outs

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User profile for user: clintonfrombirmingham
clintonfrombirmingham
User level: Level 7
30,100 points

Jan 15, 2014 5:50 AM in response to GazeboHeartAttack

I don't see any third-party kernel extensions that would be causing your kernel panics. The problem must lie with the software.


Just recently, my logic board crashed and died because of the 'bad' AMD GPU and yet neither the Apple Harware Testnor the diagnostic test for the Apple techs showed any hardware defects. This experience has made me suspicious of both tests.


Nonetheless, you can run the AHT (the 'extended' version) and see if you have any errors. There's certainly one thing for certain - you have a hardware problem and if the AHT doesn't come up with anything I would, were I you, take the machine back into Apple, armed with print-outs of your kernel panic logs, and have them run more extensive tests.


Clinton


P.S. There are a number of 2011 models that suffer from a faulty AMD GPU - I have the same model as you and that's what my problem was.

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User profile for user: Lexiepex
Lexiepex
User level: Level 6
14,102 points

Jan 15, 2014 5:59 AM in response to GazeboHeartAttack

Try following: uninstall Cafeine and Chrome (important), with an uninstaller. If you do not find the uninstallers, use appcleaner (free).

Then do a restart.

When you still have the panics it is the AMD gpu as Clinton says, if gone it is either one of these not too good softwares or both, then do never reinstall them.

@Clinton: how the Crucial doing??

Lex

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User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Jan 15, 2014 12:19 PM in response to GazeboHeartAttack

That panic was not caused by third-party software, and the "etrecheck" output is irrelevant. If the problem is recurrent, the possibilities are:


  1. A stale or corrupt kernel cache
  2. A damaged OS X installation
  3. A fault in a peripheral device, if any
  4. Corrupt non-volatile memory (NVRAM)
  5. An internal hardware fault (including incompatible memory)
  6. An obscure bug in OS X


You may already have ruled out some of these.

Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.

You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation may solve a problem that isn't solved by reinstalling in place.


Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.


If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications of the machine.


Apple Diagnostics or the Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test, if applicable.


In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.

Connecting more than one display is another reported trigger for OS X bugs.

If your system is not fully up to date, running Software Update might get you a bug fix.


In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.


Otherwise, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.


Print the first page of the panic report and bring it with you.

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User profile for user: GazeboHeartAttack
GazeboHeartAttack Author
User level: Level 1
0 points

Jan 25, 2014 4:15 PM in response to Linc Davis

Sorry I never replied to this. I greatly appreciate you taking the time to write all that.


It looks like numbers 1, 2, 3 and 4 are ruled out.


I'm going to make another Genius appointment because I believe I have found a way that seems to be causing consistent crashing. I find that my computer is very usable as long as I'm not doing video gaming, video streaming or long/large downloads. One download manager for a game (couple of GB's worth of download) seems to crash the computer every time before it finishes.


Really hope to get some results.


I might also open up my computer and just take a look. I never replaced the RAM myself but maybe somehow something isn't quite right after carrying my computer with me for a couple of years?

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User profile for user: Mrcvry
Mrcvry
User level: Level 1
4 points

Apr 20, 2014 9:07 AM in response to GazeboHeartAttack

OK - it is an old thread but I have had the same kernel panics and found Spotify causing it. They started after testing Spotify and did not appear again after I stopped using Spotify. No idea how a normal user program is able to do that but others have reported that too.


It was version 0.9... Just noticed that version 1.0 is available. Perhaps the bug was fixed.

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Still getting Kernel Panics after fresh installation of Mavericks. Why?

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