Preview and Image Capture will not detect my HP Scanjet G3110
I have downloaded Mavericks and cannot use my HP Scanjet G3110. Image Capture and Preview will not detect the device.
iMac, Mac OS X (10.6.7)
User profile for user:
pedro d
User level:
Community Specialist
Hello there, robertfromglen allen.
The following Knowledge Base article offers up some great steps to review for using a scanner with your Mac:
http://support.apple.com/kb/ht4505
Keep in mind, now that you have the most current version of Mac OS X, you may need to visit the device manufacturer's web site or contact the manufacturer to find out if there is an update for their device/software as well.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.