HT201209: Redeem iTunes or Apple Music Gift Cards and content codes

Learn about Redeem iTunes or Apple Music Gift Cards and content codes
behrouz rezazadeh

Q: i forgote my apple id securty quastion and i put 10$ on my appel id and now i cant use it cuz i dont remember my securty qustion how can i return my 10$ or use it ?can i reset my qustion?what can i do ?

i forgote my apple id securty quastion and i put 10$ on my appel id and now i cant use it cuz i dont remember my securty qustion how can i return my 10$ or use it ?can i reset my qustion?what can i do ?

 

<E-mail Edited by Host>

iPhone 5, iOS 7.0.4

Posted on Jan 15, 2014 5:31 AM

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Q: i forgote my apple id securty quastion and i put 10$ on my appel id and now i cant use it cuz i dont remember my securty qustion h ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 15, 2014 5:00 AM in response to behrouz rezazadeh
    Level 10 (135,684 points)
    iTunes
    Jan 15, 2014 5:00 AM in response to behrouz rezazadeh

    These are user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).

     

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use