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why cannot i not uninstall itunes?

When I connected my Ipad to my PC I was instructed to unisntal mobile support , which I did. Then I was instructed to re-install Itunes after removing it. I tried to but I got message to say that the.msi file was not available. What does this mean and why cant I connect my ipad to my PC?

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Jan 15, 2014 7:52 AM

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1 reply

Jan 15, 2014 3:35 PM in response to Flooders07

Then I was instructed to re-install Itunes after removing it. I tried to but I got message to say that the.msi file was not available.


(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the User uploaded file "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):


http://majorgeeks.com/download.php?det=4459


(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)


(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.


(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:


User uploaded file


(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

why cannot i not uninstall itunes?

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