Q: Not downloading in App Store

I left this to download overnight. That's 6 hours. And it still didn't finish downloading. Is it even downloading? I have internet connection and my laptop seems to be working normally. I have Mac OS X Lion 10.7.5 (11G63). Help!!!

MacBook Air (13-inch Mid 2011), Mac OS X (10.7.5)

Posted on Jan 15, 2014 7:34 AM

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Q: Not downloading in App Store

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by brenden dv,

brenden dv Jan 17, 2014 12:14 PM in response to jenccyang
Community Specialists

Jan 17, 2014 12:14 PM in response to jenccyang

Hi jenccyang,

If you are having issues downloading an app from the Mac App Store, you may find the following articles helpful:

Mac App Store: App purchase doesn't appear to complete
http://support.apple.com/kb/TS3636

Apple Support: Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624

Regards,
- Brenden
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