HT203512: iCloud: Account troubleshooting
Learn about iCloud: Account troubleshooting
-
All replies
-
Helpful answers
-
Jan 15, 2014 8:50 AM in response to Marcelle662006by randers4,Are you trying to change your iCloud ID (which looks like an email address), or you iCloud email address (the one that you use to receive email)?
-
Jan 15, 2014 9:42 AM in response to Marcelle662006by Marcelle662006,I have closed my one email account that I used for icloud and therefore need to change it to a different email address as the one I registered with doesnt work. So the one I receive emails.
-
Jan 15, 2014 3:57 PM in response to Marcelle662006by randers4,This article explains how to change the primary email address associated with an Apple ID (an iCloud ID is also an Apple ID): http://support.apple.com/kb/HT5621. Note: you cannot change an ID that is an @mac.com, @me.com or @icloud.com address.
After changing the ID, you will need to change it on your devices by going to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then signing back in with the changed ID. (If you are signed into the account on a computer, sign out/then back in in System Preferences>iCloud on a Mac; or on the iCloud control panel for Windows on a PC.)