Macbook pro Retina Photoshop ONLY graphic artifacts

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Level 1

5 points

Macbook pro Retina Photoshop ONLY graphic artifacts

I have a macbook pro Retina Mid 2012 for work. And every time I use photoshop, and move the cursor around I see very annoying graphical artifacts on the left and top of the screen. This looks like a driver issue one might expect on a PC. I can't take a screen shot of it, since it goes away when I try to do that.. of course. but attached below is a mockup of what it basically looks like. (I cannot upgrade to maverick due to not workig with software we need at the office)

This ONLY happens in Photoshop. and has been happeneing ever since the laptop was first purchased. Has anyone else seen something like this? Is there a driver update to fix it? etc...

MacBook Pro with Retina display, OS X Mountain Lion (10.8.5)

Posted on Jan 15, 2014 8:33 AM

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Answer 1

Jan 15, 2014 8:44 AM in response to s.Oaten

Are you using CS6? CC? It looks as if, for some reason, PS is causing a problem with the GPU. Does it happen with other apps that use the discrete GPU (that is, if you've a Retina display model with a discrete GPU)?

Call back,

Clinton

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Answer 2

s.Oaten Author

Level 1

5 points

Jan 15, 2014 9:00 AM in response to clintonfrombirmingham

I am using Photoshop CS6 13.0.6 x64.

In the specs, I see the Macbook Pro has:

NVIDIA GeForce GT 650M 1024 MB GPU PCIe

intel HD Graphics 4000 GPU Built-in

I haven't noticed any issues with any other programs. I'm not sure what uses the discrete GPU (if anything else)

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Answer 3

Jan 15, 2014 9:06 AM in response to s.Oaten

There are so many apps that use the NVIDIA GPU... download gfxCardStatus and install it so that you can get a handle on apps that use the GPU processor (Chrome, any Creative Suite app, etc.).

If the problem only occurs when using the discrete GPU in PS then it's either a hardware fault or a PS fault - you'll know if other apps that use the NVIDIA chip display the same anomalies.

Clinton

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Answer 4

wpwood3

Level 1

10 points

Jan 15, 2014 6:53 PM in response to s.Oaten

Try changing your performance setting in Photoshop Preferences:

UNCHECK "Use Graphics Processor".

Read this:

http://macperformanceguide.com/OptimizingPhotoshopCS6-configuring.html

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