Q: I am having having trouble with my macbook pro
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Jan 15, 2014 12:51 PMby sanjampet,Trouble shooting my computer won't turn on:
http://support.apple.com/kb/TS1367?viewlocale=en_US
Check this: http://support.apple.com/kb/TS3742
Kernal panics
Bring it in, the disk may need to be repaired and you need the original install disc for that.
Best
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Jan 15, 2014 2:33 PMby Baby Boomer (USofA),Ask the seller for the DVDs that originally came w/the comp. You need them to troubleshoot. Due to Apple's license aggreement, Macs that came pre-installed w/SL & earlier are not suppose to be sold w/o them unless the comp is being sold for parts only.
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html Another resource: International Support Phone #s.
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