1 Reply Latest reply: Jan 17, 2014 8:49 AM by jeremy_v
Ad4mD92 Level 1 Level 1 (0 points)

I have an acer aspire v with windows 8 OS.  I downloaded itunes and recently bought an iphone 5s.  When I connect my phone to my PC itunes does not automatically open nor does itunes detect my phone.  How can I fix this?


iPhone 5s, iOS 7.0.4
  • 1.
    jeremy_v Community Specialists Community Specialists (1,985 points)

    Hi Ad4mD92,

     

    Thanks for visiting Apple Support Communities.

     

    If your iPhone is not recognized by iTunes on your PC, I recommend starting with the troubleshooting steps in this article:

     

    iOS: Device not recognized in iTunes for Windows

    http://support.apple.com/kb/TS1538

     

    All the best,

     

    Jeremy