11 Replies Latest reply: Jan 29, 2014 10:42 AM by Neville Hillyer
Korsrol Level 1 (0 points)

Hello

 

I've recently bought a 2nd hand G5 with 10.5 but I'm unable to access system preferences or install new software.

 

I could open the preferences screen but everything was blank.

 

As it was asking for a user password I didn't have I re-set the account from cmd S at start-up that looked like it was straight after a new install (name, address etc).

 

After this system preferences in the dock turned into a '?' and it no longer responded at all.

 

I have now totally reinstalled the OS (back a few updates to 10.5.1) and back with the same problem.

 

Any help would be great!


PowerMac, OS X Mountain Lion (10.8.1)
  • BDAqua Level 10 (122,252 points)

    Look under the Apple icon at top left, does System Preferences open from there?

  • Korsrol Level 1 (0 points)

    Hi

     

    This is what happes when I open SP from the apple icon or dock...Picture 1.png

  • BDAqua Level 10 (122,252 points)

    Hmmm, have you applied the big 10.5.8 update?

     

    Repair Permissions afterwords, reboot.

     

    1058 Combo Update, 10.5.8...

     

    http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update

     

    Do Finder windows open?

  • Neville Hillyer Level 4 (1,865 points)

    Did you install the OS from a DVD?

     

    If you have one it is the safest way to install.

     

    Best to erase the disk first.

  • Korsrol Level 1 (0 points)

    Hi

     

    When I first re-installed it was from a DVD.

     

    I have now done the combo update and Repair Permissions both with restarts, same problem.

  • Neville Hillyer Level 4 (1,865 points)

    Use the install DVD to erase the disk and install again.

     

    Keep using Software Update until it can't find any more updates.

  • BDAqua Level 10 (122,252 points)

    In Finder see this folder...

     

    /System/Library/PreferencePanes/

     

    Does it contain...

     

    Accounts.prefPane

    Appearance.prefPane

    Bluetooth.prefPane

    DateAndTime.prefPane

    DesktopScreenEffectsPref.prefPane

    DigiHubDiscs.prefPane

    Displays.prefPane

    Dock.prefPane

    EnergySaver.prefPane

    Expose.prefPane

    FibreChannel.prefPane

    Ink.prefPane

    Internet.prefPane

    Keyboard.prefPane

    Localization.prefPane

    Mac.prefPane

    Network.prefPane

    ParentalControls.prefPane

    PrintAndFax.prefPane

    QuickTime.prefPane

    ScreenSaver.prefPane

    Security.prefPane

    SharingPref.prefPane

    SoftwareUpdate.prefPane

    Sound.prefPane

    Speech.prefPane

    Spotlight.prefPane

    StartupDisk.prefPane

    TimeMachine.prefPane

    Trackpad.prefPane

    UniversalAccessPref.prefPane

     

    Does this file exist?

     

    /Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist

  • Korsrol Level 1 (0 points)

    Hi

     

    All the above files are there.

     

    I've also noticed that if I click around in the blank preferences screen the size will change like i've selected an option but still nothing there.

  • Neville Hillyer Level 4 (1,865 points)

    I don't understand your reluctance to do as I advised.

  • Korsrol Level 1 (0 points)

    Hi Neville

     

    When I first re-installed it was with the option to erase the disk.

     

    I'm unable to update the software other than with the link posted above as the machine is not connected to the net; I downloaded the above onto my laptop and moved over.

     

    I have a wireless USB installed but cant go through System Preferences or the Wireless Utility (which doesn't open either...)

  • Neville Hillyer Level 4 (1,865 points)

    It could be a strange hardware fault but it may be best to try and install again from the DVD.

     

    Select Disk Utility from the top menu after language selection and erase the disk.

     

    Do not attempt to import anything during the install process.

     

    Download the combo update direct from the internet as soon as you have it connected.