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callithurlow Author

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Unresponsive iPod screens - advice?

I have two iPod Touches 4th Gen 32 GB. Both screens are cracked. The screen on one of them will not respond at all, however the home button, lock screen, and volume buttons work as well as voice control. The second iPod screen only responds to about 75% of the right side of it; anything on the very left of the screen will not respond. I think there's something wrong with the sensor or whatever inside, not just the screen. Neither of them are under warranty, I bought them from friends. Still waiting to get my new iPhone but for now these iPods are all I have. Does anyone know how much it would cost to have them repaired or fixed; any advice?

Posted on Jan 15, 2014 2:19 PM

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Posted on Jan 15, 2014 2:24 PM

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.

Apple - iPod Repair price

A third-party place like the following maybe less. Google for more.

iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Replace the screen yourself if you are up to it

iPod Touch Repair – iFixit

The outer screen contains the digitizer which senses touch. Sometimes portions of it will not respond because of a cracked screen

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Level 10

210,411 points

Jan 15, 2014 2:24 PM in response to callithurlow

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.

Apple - iPod Repair price

A third-party place like the following maybe less. Google for more.

iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Replace the screen yourself if you are up to it

iPod Touch Repair – iFixit

The outer screen contains the digitizer which senses touch. Sometimes portions of it will not respond because of a cracked screen

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callithurlow Author

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Jan 15, 2014 2:28 PM in response to lllaass

What will they exchange it for if I do not have a warranty?

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Jan 15, 2014 2:30 PM in response to callithurlow

Yes, no warranty is required.

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callithurlow Author

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Jan 15, 2014 2:32 PM in response to lllaass

How much is it going to cost and which will they exchange it with?

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Jan 15, 2014 2:35 PM in response to callithurlow

The exchange price for the 32 GB 4G is $99. You get same mode and capacity back.

You can do it at an Apple store

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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callithurlow Author

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Jan 15, 2014 2:38 PM in response to lllaass

So would it be a good idea to have it exchanged for $99 or just get a new iPod since it's only 4th gen anyway?

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Level 10

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Jan 15, 2014 2:43 PM in response to callithurlow

It is up to you.

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callithurlow Author

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Jan 15, 2014 2:44 PM in response to lllaass

Well yeah lol but what would you do?

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Jan 15, 2014 2:54 PM in response to callithurlow

For a 32 GB one I would pay the $99.

Likely not for a 16 GB one, and not if it was only an 8 GB one.

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callithurlow Author

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Jan 15, 2014 3:12 PM in response to lllaass

Oh okay. Well thank you!

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Unresponsive iPod screens - advice?

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