4 Replies Latest reply: Jan 18, 2014 7:57 AM by Eric Root
Mike Branigan Level 1 (0 points)

I have OS X Version 10.5.8 on my 2008 imac. Using Mail version 3.6 (936).

Sending email takes a long time. Does not seem to be a problem receiving
email. Started a few weeks ago (that I noticed). At the suggestion of my

local Apple pal, I logged in to my email account via my ISP's website.

I sent an email to myself and it was sent and received immediately, so

it's not the ISP. Apple pal says I may have a problem upgrading to a newer

email program, as I apparently have never upgraded it since I bought it.

Any ideas?

iMac, Mac OS X (10.5.8), OS X 10.5.8
  • BobRz Level 5 (6,115 points)

    Go to your provider's website and check what the settings are supposed to be for SMTP, then make sure yours match. Check everything. The port, SSL, authentication type, etc.

  • Eric Root Level 9 (50,008 points)

    Have you run Software Update to see if there are any updates?

  • Mike Branigan Level 1 (0 points)

    I have run the system software update check, it shows that there are no updates at this time. I don't know if the email program would be under a different software update? But Apple pal said beware of just going to Apple

    website and upgrading to a newer email system, because if there were updates in between what I have and what I upgrade to, I might cause a problem. Your thoughts on that?


    - Bob, I haven't done your suggestion yet, I'll have to call provider to walk me through it because I don't know how to do that myself. But thank you for suggestion and I will update after I do it.

  • Eric Root Level 9 (50,008 points)

    If there wasn't an update using Software update, then I doubt you'd find anything compatible on the Apple web site.  I agree with your friend.