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My IPod was frozen so I held down the Menu and middle button and it went off. Now it's got a dark screen and won't do anything.

My IPod classic was frozen so I followed instructions online and held donw the Menu and middle button and the screen went blank. I now have a dark screen and can't get the IPod to do anything.

iPod classic

Posted on Jan 15, 2014 3:17 PM

Reply
1 reply

Jan 17, 2014 1:53 PM in response to Lola51

Hello Lola51,


I would be concerned as well if my iPod was unresponsive. I found a resource that I think would help in a situation like this.


I recommend following the steps in this troubleshooting assistant:

iPod classic Troubleshooting Assistant

http://www.apple.com/support/ipod/five_rs/classic/


Thank you for posting in the Apple Support Communities.


Best,

Sheila M.

My IPod was frozen so I held down the Menu and middle button and it went off. Now it's got a dark screen and won't do anything.

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