HT5824: Reset iCloud Documents & Data

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gingerfromny
Level 1 (0 points)

Q: not all contact are backing up

When syncing my iphone to desktop or by cloud...not all the contacts sync

iPhone 4S, Mac OS X (10.6.8)

Posted on Jan 15, 2014 4:12 PM

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gingerfromny

Q: not all contact are backing up

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 15, 2014 4:55 PM in response to gingerfromny
    Level 10 (104,468 points)
    Apple TV
    Jan 15, 2014 4:55 PM in response to gingerfromny

    Welcome to the Apple Community Ginger.


    Please try the following…


        1.    First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).

        2.    Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.

        3.    If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.