iPad Mini Screen very sensitive

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Level 1

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iPad Mini Screen very sensitive

Hello!

Who owns an iPad Mini (whether retina or not does not may not be such a big difference) and does like me have the annoyance that the screen is really sensitive to pressure ...

I had my new iPad Retina mini swapped because the volume down button stuck.

In the Apple store a replacement product has been ordered and a few days later they swapped it out.

At home I realized that the new iPad's screen is much more sensitive. Press the display a little harder while for example playing a game in which you press the screen a bit more energetic, the display under the glass throws rainbow colors back and forth ...

So I demonstrated it at the Apple store and a replacement was ordered again.

Few days later I picked it up and behold, the display is even MORE sensitive.

I have now made a picture.

I'm not trying to crush the display, I press only a little harder than normal usage. And I'm relatively slim ... What will a stronger craftsman do with his iPad Mini? :-P

This is not normal right?

Clearly it appears on every screen when you press it hard enough. But it should not show up THAT fast, and that's not the case with the exhibits at the Apple Store ...

What do you think? Swap again?

Does anyone besides me have this experience / this "problem" ?

iPad mini (Retina) Wi-Fi, Cellular, iOS 7.0.4

Posted on Jan 15, 2014 6:52 PM

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Answer 1

Jan 19, 2014 8:04 AM in response to Marcky_89

I have a similar problem with my mini screen being so sensitive that when I try to swipe in an app such as a newspaper, it behaves as though I have tapped and opens articles at random. Tried everything but still it is much too sensitive. No solution but support for your problem. Tried using a screen protector cover but that hasn't helped! Very irritating on such an expensive piece of kit!

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Answer 2

YODA42

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Jan 20, 2014 6:03 AM in response to Marcky_89

I have a similar problem, but don't need to touch screen to see rainbow. It kinda looks like light oil has spread under the touch screen and the spots move around when pressure is applied

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Answer 3

Marcky_89 Author

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5 points

Jan 20, 2014 6:24 AM in response to YODA42

Apparently my Problem is something one has to accept with the iPad Mini... Some have it more and some less.

I gave mine to a Genius and got yet another one, wich wasnt so sensitive to pressure.

But all Minis will do that apparently...

As for YODA42s problem, your iPad should be immediately sent back or shown to a Genius as that means that the glass is always touching the screen and those rainbows appear, or maybe its a glue problem, but it is in warranty and should be exchanged.

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Answer 4

YODA42

Level 1

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Jan 20, 2014 7:04 AM in response to Marcky_89

Thanks for your prompt reply. I'm so embarrased when I finall realized that the iPad in question had an Otterbox screen cover as well as the protective case. Apparently some moisture had accumulated between the surfaces. There was no problem with the iPad screen.

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Answer 5

May 9, 2014 1:14 PM in response to Marcky_89

Yes I have this problem too!!

It's what you would get on an LCD TV (which doesn't have a glass front) if you swiped your finger along the screen.

My toddler son has been doing some apps such as colour and shape sorting and when you click and drag the item across the screen I noticed this too. Thought he might be pressing too hard but when I did it it doesn't take a lot of pressure to see it.

The online help stated it shouldn't happen and arranged a call back for me. The first guy I spoke to went and tried the iPad mini retina they keep in the office for trials and testing and he said it shouldn't do that.

I had to have three call backs in total as I had to restore etc and each person would arrange a call back for the next step as couldn't stay on the line for the duration. The three call backs each stated that this shouldn't happen and the last person arranged for the item to be collected.

Ipad was collected yesterday and tonight I got an email stating that it has passed all the engineer tests and that the engineers could not find the fault I had described.

(But in my repair info that I later noticed, the advisor had put it down as a flickering flashing screen!!)

So they wouldn't find that anyway as it didn't flicker or flash!!

So anyway the same ipad is on it's way back. :(

Think I'll take it into a Genius Bar and show them as this surely can't be right.

My concern is I f it has continuos use with the colours distorting underneath then this may cause damage in the long run!

It's my third iPad mini.

(First two were returned and replaced due to yellow screen issues) and they weren't like this.

If you do a five finger pinch to shrink or enlarge you get a large ripple of colour .

I don't see how this can be normal.

It's as though the glass has been put to close to the LCD during assemble!

Friends and family I've seen and spoke to ( for a total of 7 iPads ranging from ipad 2, ipad 4, iPad Air and original iPad mini) none of them have seen or had this issue!!

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