What exactly does the standard Apple warranty for iPod touch 5g cover?

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Level 1

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What exactly does the standard Apple warranty for iPod touch 5g cover?

My iPod touch 5g recently broke. The softwre and the condition of the shell and screen is perfectly fine. But for some odd reason my wi-fi and bluetooth have stopped working. My wi-fi wont detect any networks, and my blue tooth cant connect to any devices. I dont know why either. everything else is fine with the device. I was wondering if the Apple warranty that comes standard with devices for 1 year would cover this situation? All help is welcome! Thankyou.

iPod touch, iOS 7.0.4, warranty

Posted on Jan 15, 2014 8:19 PM

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Answer 1

Jan 15, 2014 8:24 PM in response to Lukevio

Hi Lukevio,

If it is a hardware issue, then yes. The only way to find out is to take it into your local Apple Store to the Genius Bar and have it looked at. If they determine it is faulty, they will replace it with a new or refurbished device.

Best of luck!

Cheers,

GB

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Answer 2

Limnos

Level 10

411,121 points

Jan 15, 2014 8:24 PM in response to Lukevio

Apple Hardware Warranties - http://www.apple.com/legal/warranty/ - select device, then model, then country, then view warranty button.

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Answer 3

JEM24

Level 4

2,016 points

Jan 15, 2014 8:32 PM in response to Lukevio

Are you sure you have not turned on Airplane Mode? Airplane mode turns both off. Go into Settings look at the top of the screen, is it switched on, showing green, if so turn it off, so it's white. If Airplane mode is off make sure your Wi-Fi and/or Bluetooth switched on. Are you sure your router is working? You could try a reset or Reset All Settings. Otherwise contact Apple Genius Bar. Good luck.

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