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My HP 1315xi All in One is recognized as a printer, but I can't use it's scanning features. How do I fix this?

I have Mac OSX Mavericks installed. My printer is an HP PSC 1315xi (this is what's written on the printer) All in One printer/scanner. When I use it as a printer, it functions perfectly. When I attempt to use it as a scanner, however, it fails to work. If I press scan on the printer, the power light on the printer flashes, indicating, according to HP, a communication error. When I attempt to scan through image capture or preview, it tells me that there is no scanner detected, or simply disallows the ability to click the "import from scanner" button, depending on which I program I use. I have uninstalled and reinstalled the software a few times, but still have not reached a solution. On Apple's list of driver software, the 1310 series of HP PSC printers only has the print capability listed. Scan and Fax are not listed. This confuses me because my printer is a 1310 series, but is clearly a scanner. Is it just the case that I am unable to use my scanner as a scanner? If so, why? It's not a new scanner and it seems absurd that the software wouldn't exist which would allow me to use my HP scanner for the tasks it was built to perform. Apologies, I've been messing with it all day, and I'm frustrated with the whole situation.

MacBook Air, OS X Mavericks (10.9.1)

Posted on Jan 15, 2014 9:16 PM

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Posted on Jan 15, 2014 10:19 PM

The list you saw that shows what drivers are available from Apple Software Update is based on what drivers are supplied by the vendor to Apple. So it would appear that HP has not provided Apple with a scanner driver for 10.9 (known as an ICA driver), or provided an update if one was available for a previous version of OS X, so that you can scan from Image Capture.


I checked the HP web site for your model and they don't show any scanner driver or scanning software. If there was a scanner driver, you would be able to use Vuescan.


As for the Scan button not working, the following is documented by HP


Scanning to the computer from the printer control panel is not available when you scan with Preview, Image Capture, or Printer browser methods. You must use HP Scan software to scan from the printer.


But there does not appear to be any version of HP Scan software available for 10.9. So unless someone else has some workaround, it seems that you won't be able to scan with this model of HP.

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Question marked as Best reply

Jan 15, 2014 10:19 PM in response to Richard Kaf

The list you saw that shows what drivers are available from Apple Software Update is based on what drivers are supplied by the vendor to Apple. So it would appear that HP has not provided Apple with a scanner driver for 10.9 (known as an ICA driver), or provided an update if one was available for a previous version of OS X, so that you can scan from Image Capture.


I checked the HP web site for your model and they don't show any scanner driver or scanning software. If there was a scanner driver, you would be able to use Vuescan.


As for the Scan button not working, the following is documented by HP


Scanning to the computer from the printer control panel is not available when you scan with Preview, Image Capture, or Printer browser methods. You must use HP Scan software to scan from the printer.


But there does not appear to be any version of HP Scan software available for 10.9. So unless someone else has some workaround, it seems that you won't be able to scan with this model of HP.

My HP 1315xi All in One is recognized as a printer, but I can't use it's scanning features. How do I fix this?

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