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Hi all,
When I try to Back Up My iphone 5s error 4003 apears in iTunes. please if anyone knows how to solve this problem??
iPhone 5s, iOS 7.0.4
I am trying to install a new I Pad to replace my current I Pad but continue to get Error 4003
I am trying to install a new I Pad to replace my current I Pad but continue to get Error 4003
Hi MD-iPhone,
Welcome to the Support Communities!
Errors in the range of 4000-4016 have to do with issues involving the USB connection or security software.
Follow the troubleshooting steps in the article below. Click on the link for more information:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694?viewlocale=en_US#USB
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
- Use another USB cable.
- Plug your cable into a different USB port on your computer.
- Try a different dock connector (or no dock).
- Add (or remove) a USB hub between your device and computer.
- Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
Cheers,
- Judy
thanks
error 4003
