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I cannot sync an album bought on iTunes on my phone to my mac. I have tried everything and it will still not transfer over. The album is clearly there in my music on my phone. Feeling frustrated.

I cannot sync an album bought on iTunes on my phone to my mac. I have tried everything and it will still not transfer over. The album is clearly there in my music on my phone. Feeling frustrated.Please help!

iPhone 4, iOS 5.1.1

Posted on Jan 16, 2014 4:13 AM

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Posted on Jan 18, 2014 2:19 PM

Hello Kirrajo


Have you tried the transferring purchases in the File drop down menu? Also you can download your purchase by checking the second article to see your purchases within your library or by going to the iTunes Store and click the Purchases link.


iOS: Understanding Personal Hotspot

http://support.apple.com/kb/ht4517


Downloading past purchases from the iTunes Store, App Store, and iBooks Store

http://support.apple.com/kb/ht2519


Regards,

-Norm G.

2 replies
Question marked as Best reply

Jan 18, 2014 2:19 PM in response to Kirrajo

Hello Kirrajo


Have you tried the transferring purchases in the File drop down menu? Also you can download your purchase by checking the second article to see your purchases within your library or by going to the iTunes Store and click the Purchases link.


iOS: Understanding Personal Hotspot

http://support.apple.com/kb/ht4517


Downloading past purchases from the iTunes Store, App Store, and iBooks Store

http://support.apple.com/kb/ht2519


Regards,

-Norm G.

Jan 18, 2014 4:01 PM in response to Kirrajo

Hi Norm123


Thank you for your help.

The transferring purchases I knew how to do, but this did not work. I tried going into itunes store and clicked on the purchases link. And here i clicked on the icloud/download icon and this added the purchased music to my library.


I do appreciate your help and am glad this has worked it is extremely frustrating that it is that complicated in the first place and would not transfer automatically. Bad itunes, you are becoming even more user unfriendly!!


Thank Kirrajo

I cannot sync an album bought on iTunes on my phone to my mac. I have tried everything and it will still not transfer over. The album is clearly there in my music on my phone. Feeling frustrated.

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