iTunes says there's no disk burner or software

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Level 1

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iTunes says there's no disk burner or software

When I try to burn a CD using iTunes, I get a message "Disk burner or software not found". Can anyone help with this issue?

iMac, OS X Mavericks (10.9.1)

Posted on Jan 16, 2014 11:22 AM

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Answer 1

matt00

Level 5

4,041 points

Jan 18, 2014 11:28 AM in response to MelMarc2

Hey MelMarc2,

Thanks for the question. I understand you are experiencing issues burning a CD in iTunes. The following resources may provide a solution, as it refers the the exact error message you have described:

iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install

http://support.apple.com/kb/TS2308

Thanks,

Matt M.

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Answer 2

MelMarc2 Author

Level 1

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Jan 21, 2014 4:40 AM in response to matt00

Matt,

Thanks for your help, but I'm not on a Windows PC, I'm getting this messsage on an iMac running Maverick.

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Answer 3

MelMarc2 Author

Level 1

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Jan 21, 2014 4:42 AM in response to matt00

Matt,

Thanks for your help in this matter, but I'm experiencing this issue on an iMac running OSX Maverick, not a Windows PC.

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