Q: Error message:song not found

The song “Aqualung” could not be used because the original file could not be found.

Would you like to locate it?

Bunkum, really! Never works...

This question keep coming up, and the only answer seems to be "Find it yourself"

Which is not very encouraging to the non-expert (me).

SURELY, having paid for something it ought to be recoverable? Can these files be re-downloaded fro iTunes Store? If so, what happens when ones Apple ID has to be changed, say by moving from Hotmail

to Gmail?

Regards & TIA

MacBook Air, OS X Mavericks (10.9.1), 13” 128GB SSD 8GB RAM

Posted on Jan 16, 2014 12:29 PM

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Q: Error message:song not found

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by matt00,Helpful

matt00 Jan 18, 2014 7:09 AM in response to domlanic
Level 5 (4,015 points)

Jan 18, 2014 7:09 AM in response to domlanic

Hi domlanic,

When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. For this issue, see the following article:

iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408

Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:

Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519

Thanks,

Matt M.
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by domlanic,

domlanic Jan 18, 2014 10:36 AM in response to matt00
Level 1 (0 points)

Jan 18, 2014 10:36 AM in response to matt00

Matt, the works! Full and authoritative. Many thanks.

That info reminded me that some music was downloaded on my old MBA11", which means I'd need to re-authorise my new MBA on my old account. This is likely why no purchases show when I log in using that old account...
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Q: Error message:song not found

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by matt00,★Helpful

by domlanic,

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by matt00,Helpful