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purchased song but player won't play it

Hello everyone,

i purchased a song on the i-tunes store. My problem now, my player wont play it, i also transferred it onto my i phone- same problem....????HELP please!

Posted on Jan 16, 2014 12:27 PM

Reply
1 reply

Jan 18, 2014 7:13 AM in response to eve_s

Hey eve_s,



That definitely sounds frustrating. If the song is not playing fully in iTunes, it may need to be redownloaded. See the following article:


Songs in iTunes may not play back completely

http://support.apple.com/kb/TS4357


Symptoms


Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.


Resolution


If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:


1. Delete the purchased song that is exhibiting the problem from your iTunes library.

2. Click on the Purchased link in the iTunes Store to view your previously purchased music.

3. Download your previously purchased song from this list.


Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country


Thanks,


Matt M.

purchased song but player won't play it

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