mail won't stay deleted

Question

Level 1

11 points

mail won't stay deleted

I delete mail and it comes back. Mailbox Behaviors has been set to every configuration imaginable without change in outcome. Settings are currently - Junk: Delete junk messageswhen Quitting Mail. Trash: Move deleted messages to the Trash mailbox when Quitting Mail.
This is on 10.8.5, 2.3 GHz Intel Core i7. Mail version 6.6 (1510)
I have been deleting the same several thousand mails nearly every day for several months and when I reopen Mail they are still there no matter what my Mail Preferences are.

Mac mini, OS X Mountain Lion (10.8.5)

Posted on Jan 16, 2014 1:13 PM

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Answer 1

Best reply

Carolyn Samit

Level 10

165,615 points

Jan 16, 2014 4:20 PM in response to commddot

Try deleting the cache associated with Mail.

Open the Finder. From the Finder menu bar click Go > Go to Folder

Type or copy paste the following:

~/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple.mail/Cache.db

Click Go then move the Cache.db file to the Trash.

If you can't locate the Cache.db file from the path above try:

~/Library/Caches/com.apple.Mail

Quit and relaunch Mail to test.

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