Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Flash 12 does not work with Safari?

I just updated to Mavericks, and Flash no longer works on Safari. I uninstalled everything and reinstalled flash. The error said that this version of Flash was missing security updates so it was blocked. I went to System Preferences and checked for an update, but none was found.


I downloaded and installed Firefox, and flash works perfectly.


Does anyone know what the issue is?


Thanks.

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Jan 16, 2014 2:58 PM

Reply
6 replies

Jan 16, 2014 3:47 PM in response to TechnoSam

Open System Preferences > Flash Player then select the Advanced tab.


Click Delete All under Browsing Data and Settings


Now empty the Safari cache. From the Safari menu bar click Safari > Preferences then select the Advanced tab.


Select: Show Develop menu in menu bar


Back to the Safari menu bar, click Develop > Empty Caches



Quit and relaunch Safari. try a Flash based video.

Jan 16, 2014 7:32 PM in response to TechnoSam

If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. In rare cases, you might have to log out or reboot to force a Flash update to be recognized. For a "missing plug-in" error, start with Step 5.

Step 1

If you're only having trouble with YouTube videos, sign in to your YouTube account and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.

Step 2

If you're getting a "blocked plug-in" error, then from the menu bar select


 ▹ System Preferences… ▹ Flash Player Advanced

and click Check Now. Quit and relaunch your browser.


Step 3

Triple-click anywhere in the line below on this page to select it:

/Library/Internet Plug-Ins


Right-click or control-click the highlighted text and select

Services ▹ Open

from the contextual menu.* A folder should open. Delete the following item, or anything with a similar name, if present:

Flash Player (failing).plugin

You may be prompted for your login password.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select

Go Go to Folder...

from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Step 4

Re-download and reinstall Flash. Download it from the domain " get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.

Step 5

If you get a " missing plug-in" error, select


Safari Preferences... Security

from the Safari menu bar and check the box marked

Allow (or Enable) plug-ins

Then click the button marked

Manage Website Settings...

if present and make sure that the website is not blocked for Flash.


Step 6

Select

Safari Preferences... Extensions

from the Safari menu bar. If any extensions are installed, disable them.

Step 7

In the Safari preference window, select

Privacy Remove All Website Data

Close the window. Then select

 ▹ System Preferences… ▹ Flash Player Advanced

and click Delete All. Close the preference pane.

Flash 12 does not work with Safari?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.