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izasipat
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Q: How can I retrieve the Encrypted Iphone Backup Password?

How can I retrieve the Encrypted Iphone Backup Password?

iPhone 4S, iOS 7.0.4

Posted on Jan 16, 2014 5:14 PM

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izasipat

Q: How can I retrieve the Encrypted Iphone Backup Password?

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jan 16, 2014 5:19 PM in response to izasipat
    Level 9 (59,919 points)
    iPhone
    Jan 16, 2014 5:19 PM in response to izasipat

    You cannot. It is not anywhere where anyone or Apple can retrieve it. If you cannot remember the encrypted password, then you will not be able to use that backup.

     

    From this support document http://support.apple.com/kb/HT4946

     

    Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.

    If you can't remember the password and want to start again, you must perform a full software restore and choose set up as a new device when iTunes prompts you to select the backup from which to restore.

     

    You can also see this support document for troubleshooting encrypted backups. http://support.apple.com/kb/TS5162