HT204233: Get help using Find My iPhone

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Stephanie A Jimenez

Q: PLEASE HELP

My phone has been stolen so i had the Find my Iphone app on. But I accidentally removed the account from the app and now its not showing me the location..how can i add my device on it again? The person that has my phone has it turned off so it is offline.

iPhone 5, iOS 7

Posted on Jan 16, 2014 5:31 PM

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Q: PLEASE HELP

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 16, 2014 5:42 PM in response to Stephanie A Jimenez
    Level 10 (104,521 points)
    Apple TV
    Jan 16, 2014 5:42 PM in response to Stephanie A Jimenez

    Welcome to the Apple Community Stephanie.


    You can only locate, lock or erase your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.


    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.