HT204233: Get help using Find My iPhone
Learn about Get help using Find My iPhone
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by Winston Churchill,Jan 16, 2014 5:42 PM in response to Stephanie A Jimenez
Winston Churchill
Jan 16, 2014 5:42 PM
in response to Stephanie A Jimenez
Level 10 (104,521 points)
Apple TVWelcome to the Apple Community Stephanie.
You can only locate, lock or erase your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.