HT5824: Reset iCloud Documents & Data

Learn about Reset iCloud Documents & Data
jandcmartinez
Level 1 (0 points)

Q: names are no longer showing up in text messages to show who its from; just phone numbers

I don't know when it happened but I suddenly started seeing phone numbers instead of my contact names when I received a text message.  When I go to my contacts, they names are there, but the addresses and birthday or notes information is all missing.

iPhone 4S, iOS 7.0.4

Posted on Jan 16, 2014 6:02 PM

Close
jandcmartinez

Q: names are no longer showing up in text messages to show who its from; just phone numbers

  • All replies
  • Helpful answers

  • by randers4,

    randers4 randers4 Jan 16, 2014 6:09 PM in response to jandcmartinez
    Level 9 (62,891 points)
    Jan 16, 2014 6:09 PM in response to jandcmartinez

    If you are syncing contacts with iCloud, go to icloud.com and see if the missing information is in your contacts there.  If it is, go to Settings>iCloud, turn Contacts to Off, choose Delete from My iPhone when prompted, then after 30 seconds or so, turn Contacts back on.