Changed apple ID and my icloud account. Ever since this change, I am unable to access my email?

I changed my apple ID and my icould account. Ever since this change, i am unable to access my email. everytime i open my Yahoo Inbox, I get this msg saying "Cannot Get Mail" "The connection to the server failed". but 'm on wifi and can access all sorts of pages and games. My Cellular data for my email is "on"


The email opens but it does not upload new emails.

iPhone 5s, iOS 7.0.4

Posted on Jan 17, 2014 7:18 AM

Reply
7 replies

Jan 17, 2014 8:05 AM in response to Seyedeh

That is then a problem with your Yahoo mail and login. It has nothing at all to do with iCloud, nor your AppleID (an AppleID is only used to access Apple's services, not other companies services). Try conntacting Yahoo support about it. Your account would seem to be fine if you can log in to it from a web browser. So, if your password is no longer working with the iOS mail app you might need to change some setting on that Yahoo account in iOS mail - see if Yahoo support has any ideas.

Jan 17, 2014 8:35 AM in response to Seyedeh

If you use iCloud as well, you can try adding it back to your accounts as well. I have 7 email accounts (including iCloud and a Yahoo account) in mail on my iPhone and iPad and have no problems with them. I suspect it was not removing iCloud that fixed your problem, it was the re-entering the Yahoo account login credentials (maybe they just got corrupted - could be as simple as that).


If you do add iCloud back, and it causes problems right away with your Yahoo, then you should send a ticket in to the iCloud support folks as that would seem to be something not working correctly?


http://www.apple.com/support/icloud/


Also if you actually deleted the iCloud account, remember you can keep the account, and just disable it for mail in the iCloud settings (so you can keep using iCloud for other features even if you do not want to use iCloud mail).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Changed apple ID and my icloud account. Ever since this change, I am unable to access my email?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.