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Teelingc

Q: I have forgotton my security questions for iTunes

I'm in Ireland is there number I can call?

iPad, iOS 7.0.4

Posted on Jan 17, 2014 8:50 AM

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Q: I have forgotton my security questions for iTunes

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 17, 2014 9:04 AM in response to Teelingc
    Level 10 (135,550 points)
    iTunes
    Jan 17, 2014 9:04 AM in response to Teelingc

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699#I

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use