my software is not updating because it cant verify the update even though it is connected to the internet

my software isnt updating because my ipod cannot verify the update even though it is connected to the internet and since then whenever i want to purchase apps my ipod cannot connect to the itunes. any suggestions??

iPod touch, iOS 6.1.1

Posted on Jan 17, 2014 9:59 AM

Reply
1 reply

Jan 17, 2014 10:01 AM in response to Tasir Hawk

Try:

- Powering off and then back on your router.

- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

- Change the DNS to either Google's or Open DNS servers

Public DNS — Google Developers

OpenDNS IP Addresses

- For one user uninstalling/reinstalling iTunes resolved the problem

- Try on another computer/network

- Wait if it is an Apple problem

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my software is not updating because it cant verify the update even though it is connected to the internet

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