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My iPad is disabled bec password issues, was instructed to coonnect to iTunes but it is not doing anything

I followed instruction to connect to my PC and yet nothing is happening. Please instruct me what to do next.

iPad 2 Wi-Fi

Posted on Jan 17, 2014 11:36 AM

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1 reply

Jan 17, 2014 11:48 AM in response to Pedia36

Does your comptuer's iTunes recognise the iPad ? If not then have you got an up-to-date version of iTunes installed on your computer ?


There is also some troubleshooting for a device not being recognised on this page : http://support.apple.com/kb/TS1538


If it is being recognised then the instructions on the HT1212 page that you posted from should let you reset the iPad so that you can then restore/resync your content to it

My iPad is disabled bec password issues, was instructed to coonnect to iTunes but it is not doing anything

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