A movie I rented was only halfway downloaded when I started watching it. Now I can't stop, pause or watch the remaining half of the movie. It also prevents other new purchases from downloading. Help?
iPad
Hello, Sue.
Thank you for visiting Apple Support Communities.
Check to see if the rental download was paused and attempt to resume the download. If you are unable to view the remainder of the movie, follow the steps in the second article below to report a problem with the purchase.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.
A movie I rented was only halfway downloaded when I started watching it. Now I can't stop, pause or watch the remaining half of the movie. It also prevents other new purchases from downloading. Help?
