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No power in Mac Air, even though there is a green light on the power connection.

Hi


When I tried to start my Mac Air there was no response, no power, even though it was connected to the mains. Have tried to make contact with Apple support but they are not available this evening. Any ideas as to what the issue might be?

Ailish

MacBook Air, iOS 7.0.4

Posted on Jan 17, 2014 1:31 PM

Reply
Question marked as Best reply

Posted on Jan 17, 2014 1:43 PM

Go step by step.


http://support.apple.com/kb/TS1365


Note: Steps 5 and 6

Step 5

Reset SMC. http://support.apple.com/kb/HT3964

Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".


If this does not help, contact Apple.


Best.

2 replies

No power in Mac Air, even though there is a green light on the power connection.

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