Q: after downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the original file could not be found. How do I fix this?

After downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the orginal file could not be found. How do I fix this?

Posted on Jan 17, 2014 2:03 PM

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Q: after downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could ... more

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by Delgadoh,

Delgadoh Jan 19, 2014 9:48 AM in response to waltee911
Level 4 (1,405 points)

Jan 19, 2014 9:48 AM in response to waltee911

Hey waltee911,

It sounds like you're seeing something similar to this picture:

If that's the case, the following article has troubleshooting steps to solve the issue:

iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408

Welcome to Apple Support Communities!

Sincerely,
Delgadoh
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Q: after downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the original file could not be found. How do I fix this?

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by Delgadoh,

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