I received the following: You have now exceeded your iCloud storage. I opened System Prefs on my iMac and clicked on iCloud. It showed that I have only used about half of my allocated storage. Any ideas?
What was the exact message you received?
You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up storage space or buy more storage.
To free up storage in your account:
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To buy more storage:
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If you see a discrepancy in your iCloud storage space between your Mac (in System Preferences>iCloud) and your iOS device (in Settings>iCloud>Storage & Backup) then you'll have to contact Apple support for assistance (http://www.apple.com/support/icloud/contact/). Unless your device is very new or you paid for extended AppleCare, their would normally be a charge for the call. However, under the circumstances you should plead your case that the problem was created at Apple's end and you should not be charged for the call.
iCloud storage message
