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iPpod- 2nd gen. shuffle - not showing in iTunes or on macbook

shuffle is connected using orginal dock and usb cable to port on side of my macbook. I have already tried the support communities "reset" directions for the shuffle without any result. Any ideas?

iPod shuffle, Mac OS X (10.7.5)

Posted on Jan 17, 2014 7:09 PM

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iPpod- 2nd gen. shuffle - not showing in iTunes or on macbook

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