My laptop doesn't 'see' my new ipod touch when they are connected via the lightning/USB cable.

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Level 1

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Hi

My other (old) laptop doesn't 'see' my new ipod touch when they are connected via the lightning/USB cable.

Thanks for your time.

iPod touch

Posted on Jan 18, 2014 9:33 AM

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Answer 1

Level 10

210,411 points

You need iTunes 11.1 or later on the computer.

See:

I would start with

or

Run this to help if it identifies the cause

Have you tried on another computer to help determine if you have a computer or iPod problem?

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