HT203421: Troubleshooting the Mac App Store

Learn about Troubleshooting the Mac App Store
Erik Desiderio

Q: App store download problem.

I'm on the purchases page on the app store, I see the product that I purchased.  I click on the grey box marked Download, it goes white for three seconds, then back to grey.  Nothing is downloading.

Mac Pro, Mac OS X (10.6.8)

Posted on Jan 18, 2014 1:19 PM