Q: hi - i have an iPhone 5S new user. when i click on touch id and password, the touch id is greyed out - not able to do anything but set up a pass code? why ?
hi - i have an iPhone 5S new user. when i click on touch id and password, the touch id is greyed out - not able to do anything but set up a pass code? why ?
iPhone 5s, iOS 7.0.4, new user
Posted on Jan 18, 2014 3:40 PM
by TJBUSMC1973,Solvedanswer
Because you have to set up a passcode in order to use Touch ID. You cannot have Touch ID activated without also having a passcode activated first.
Posted on Jan 18, 2014 3:42 PM